FAQ
Straight answers.
The questions local business owners ask us most — 17 of them, in plain words.
The basics
What is GEO (Generative Engine Optimization)?
GEO, short for Generative Engine Optimization, is the work of getting a business named and recommended inside AI-generated answers — in tools like ChatGPT, Google AI Overviews, Gemini, Perplexity, and Copilot.
SEO gets you ranked on Google's results page. GEO gets you recommended when someone asks an AI. More and more customers skip the results page and take the AI's answer. The AI answer box is the new front page.
What does Onomara do?
Onomara is an AI-visibility company for local businesses. We measure what AI tools say about your business, then improve everything those tools read about you: your website, your Google Business Profile, your reviews, and your directory listings.
Every client starts with a free AI visibility audit, and every month we report one visibility score, what we did, and what's next.
How much does Onomara cost?
Onomara's GEO program costs $1,499 per month for your first location, plus $499 per month for each additional location. Paid yearly upfront, it's $14,390 (20% off).
Classic SEO is $999 per month. The GEO + SEO bundle is $2,198 per month — $300 less than buying both separately. Every plan starts with a free audit and a 3-month initial term, then goes month-to-month.
Results & guarantees
Can anyone guarantee my business will show up in AI answers?
No. No one can guarantee that ChatGPT, Google's AI, or any other AI tool will mention your business — and be suspicious of anyone who does. Nobody controls these models: not us, not Google, not OpenAI.
What Onomara controls is everything the models read about you — your website, your Google Business Profile, your reviews, your directory listings. We work on all of it, measure the trend every month, and show you exactly what changed. That's the honest version of this service.
How long does it take to show up in AI answers?
Typically, first signals show up in 30–45 days — usually small improvements in how completely AI tools describe your business. A solid presence typically takes around 90 days, and durable, compounding results take 3–6 months.
These are typical timelines, not promises. AI tools update on their own schedule, so results vary by business and market. Your monthly report shows exactly where you stand — whether the trend is up, flat, or down.
What's in Onomara's monthly report?
Each monthly report shows one visibility score trending over time, the work we did that month in plain language, and what's next. If you want the raw data — the actual AI answers to all 25 test questions — it's in there too.
The free audit
What is an AI visibility audit?
An AI visibility audit measures how AI tools talk about your business. Onomara's free audit tests 25 real customer questions on 5 AI platforms, compares you with 3 local competitors, and scores you 0–100 on five tracks: AI Mention Footprint, Review Authority, Local Presence, Website Answerability, and Competitive Position.
You also get an overview plan of action. It arrives within 5 business days, and it's yours to keep. Want it explained? An optional 15-minute walkthrough call is there for you — the booking link comes with your report. See a full sample report.
Which AI platforms does Onomara test?
Onomara tests 5 AI platforms: ChatGPT, Google AI Overviews, Gemini, Perplexity, and Copilot. Each question runs more than once, because AI answers change from run to run.
Do you test Google's AI and Gemini separately? Aren't they the same?
Same model family, different products — so yes, we test both. The AI answer box inside Google Search pulls live results and local listings; the Gemini app is a conversational assistant. They answer the same question differently, especially for local searches ("best roofer near me"). If we only tested one, we'd miss half the picture.
Working with us
What does Onomara need from me?
Two things: manager access to your Google Business Profile (we'll show you how; it takes 5 minutes) and access to your website — either your site editor, so we can publish fixes directly, or we'll send you fix packages to apply.
After that, the occasional approval and nothing else. No homework unless you want it.
Who does Onomara work with?
Onomara works with local businesses in six areas: home services (roofing, HVAC, plumbing, electrical), legal, dental and healthcare, auto services, hospitality and dining, and real estate.
Onomara is a remote company working with local businesses across the United States. If you're outside those six areas, ask — we'll tell you straight whether we're a fit.
What tactics will Onomara never use?
Onomara never uses fake reviews, keyword stuffing, made-up "Top 10" lists on our own blog, planted Reddit posts, bought links or link networks, or throwaway pages for every nearby town. We also won't sell you a file or a code snippet as a magic switch. These tricks can hurt you, and they're not honest.
Plans & billing
When am I charged?
Onomara bills upfront. Your first month is charged when you sign up, then on the same date each month. Annual plans are charged once for the full year.
What if I have multiple locations?
Each additional location costs $499 per month for GEO, $299 per month for SEO, or $798 per month for the GEO + SEO bundle. Every location gets its own monitoring, profile management, and report.
Can I cancel?
Yes — after your first three months, cancel anytime. We bill upfront, so your service runs through the end of the period you've already paid for: no partial-month cutoffs, no surprise charges, no fees, no retention calls. (We'd love to know why, so we can get better.) Annual plans are prepaid for the full year and satisfy the initial three-month term.
How does the referral program work?
Refer a business — you get $300 off your bill, they get $200 off their first month. We bill upfront — once the business you referred completes its first 30 days, your $300 credit lands on your next bill. Stack as many as you like — no cap. It's always a credit on your bill, never cash.
GEO vs. SEO
Why not just do SEO?
Because they're different jobs. SEO gets you ranked on Google's results page. GEO gets you recommended when someone asks an AI — Siri, the Google AI answer box, ChatGPT. More and more, customers skip the results page entirely and take the AI's answer.
The rule is simple: GEO gets you recommended by AI, SEO gets you ranked on Google. Different jobs, different reports — and nothing gets billed twice, so you never pay for the same work under two names. Want both handled? The GEO + SEO bundle is $2,198/month — $300 less per month than buying them separately.
Start with the free audit.
It's yours to keep, no strings attached. 25 real customer questions, 5 AI platforms, 3 local competitors, and an overview plan of action — in plain English.
About our scores: Visibility scores in every Onomara audit reflect AI responses measured on the date shown in that report, across 5 platforms. AI answers vary between runs and change as models update — treat a score as a directional baseline, not a guarantee. No provider can promise specific mentions, citations, or rankings in AI-generated answers.